Website Terms of Use & SMS Messaging Terms
Introduction
These terms govern use of the Douglas Aquatics website and, where applicable, participation in our SMS messaging program. By using our website, you agree to these website terms. SMS participation requires the consent described below. These terms do not replace any separately signed proposal, construction contract, service agreement, warranty, or change order.
1. Website Information
Website descriptions, illustrations, photographs, pool designs, specifications, availability, pricing examples, and other materials are for general informational purposes. They do not constitute a binding proposal or guarantee. Final project scope, price, schedule, specifications, and warranties are governed by the applicable written agreement.
2. Acceptable Use
You agree not to misuse the website, interfere with its security or operation, attempt unauthorized access, or submit unlawful, deceptive, or malicious content.
3. Intellectual Property
Unless otherwise indicated, website text, design materials, branding, images, and other content are owned by Douglas Aquatics or used with permission. You may view them for personal informational purposes but may not reproduce or commercially exploit them without authorization.
4. Third-Party Links and Tools
Our website may link to or integrate third-party services. We are not responsible for independent third-party websites or their content, terms, or privacy practices.
5. SMS Messaging Program
Douglas Aquatics may send text messages to customers who have affirmatively opted in. Depending on the consent you provide, these may include appointment and service updates, customer feedback requests, and review invitations following completed services. We will not treat a general website inquiry alone as consent to receive promotional texts. The wording at the point of opt-in controls the scope of messages authorized.
6. SMS Consent, Frequency, and Charges
Message frequency varies with your service interactions and selected communication preferences. Message and data rates may apply. Consent to receive marketing or automated promotional text messages is not a condition of purchase. Participation is voluntary.
7. SMS Opt-Out and Help
Reply STOP to any message to opt out of that messaging program. You may receive a confirmation message, after which messages from that program will stop unless you opt in again. Reply HELP for assistance or contact info@douglasaquatics.com or (804) 232-8027.
8. SMS Privacy and Carrier Disclaimer
SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Service providers may process information as needed to deliver our messages. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on carrier and network availability.
9. No Website Warranty; Liability
We aim to keep website information accurate and available, but the website is provided on an as-available basis, to the extent permitted by applicable law. We do not guarantee uninterrupted or error-free access. To the extent permitted by law, Douglas Aquatics is not liable for indirect or consequential losses arising solely from website use. Nothing here excludes liability that cannot legally be excluded or limits rights under a separately signed agreement.
10. Governing Law
These website terms are governed by the laws of the Commonwealth of Virginia, except where applicable law requires otherwise. This provision does not change any dispute-resolution terms in a separately signed customer agreement.
11. Changes
We may revise these terms and post an updated effective date. Material changes to the SMS program may require renewed consent where applicable.
12. Contact
Douglas Aquatics
1900 E Belt Blvd, Richmond, VA 23224
Phone: (804) 232-8027
Email: info@douglasaquatics.com
Website: https://www.douglasaquatics.com/
