Customer Stories
More Than Five Decades of Relationships
The best measure of our work is the experience of the people and organizations we serve.
From new pool construction and renovations to ongoing maintenance, repairs, and decades of long-term service, we’re proud of the relationships Douglas Aquatics has built throughout Virginia.
These stories reflect what matters most to us: quality work, professional service, clear communication, dependable support, and relationships that continue long after the original project is complete.
Katherine K.
For over 20 years we have used Douglas Aquatics for maintaining our gunite pool. Over the years, we have relied on the experience and reliability of the service department to provide necessary upgrades to the pool and equipment. Every season working with Janice Taylor is a joy and she makes certain we have everything we need to enjoy our beautiful pool.
Chris W.
Working with Paul at Douglas Aquatics has been a great experience. Everything went smooth, stress-free, with zero pressure and zero problems.
I have no problem highly recommending Douglas Aquatics. This very professional team will listen to what you need, and provide an amazing service.sh. We hired them for a patio extension and pergola, and the entire process was smooth and organized.
They were always upfront about timelines, communicated constantly, and the craftsmanship is seriously top-tier. It feels like our backyard doubled in usable space, and everything looks like it was built with the home from day one. True signature quality.
Levin H.
In my subdivision of 600 homes I have dealt with five to eight different pool companies over the last 15 years. Douglas Aquatics by far is the best we’ve ever dealt with. They bend over backwards to do everything they can do to make the customer happy. Highly recommend them.
